Refund & Cancellation Policies
New Life Solutions aims to provide quality professional services with complete transparency.
Cancellation Policy
Customers may request cancellation before the commencement of the agreed service.
Once work has started, cancellation requests will be reviewed based on the stage of completion.
Refund Policy
Refund eligibility depends on the nature of the service.
Eligible Refunds
Refunds may be considered if:
- Payment was made due to a duplicate transaction.
- Service cannot be provided by New Life Solutions.
- Cancellation is approved before work begins.
Non-Refundable Cases
Refunds will not be issued if:
- Work has already commenced.
- Digital documents have been delivered.
- Consultation has been completed.
- Customized services have been initiated.
- Client delays or non-cooperation prevent project completion.
Processing Time
Approved refunds will generally be processed within 7–10 business days through the original payment method.
Service Modifications
Instead of a refund, we may offer:
- Project modification
- Credit toward future services
- Alternative service options
where appropriate.
Contact for Refund Requests
Email your request with:
- Customer Name
- Mobile Number
- Invoice Number
- Payment Details
- Reason for Refund
to:
Email: info@newlifesolutions.in
Website: www.newlifesolutions.in